教育与文化变迁

客观的

Improve the culture and quality of care within the 十大博彩推荐排名卫生 system provided to vulnerable and marginalized persons with substance use disorders and 心理健康 problems.

概述

The access to and quality of care provided to vulnerable and marginalized persons with substance use disorders, 心理健康, or intellectual problems are often impacted by cultural bias and stigma.

As the work to improve and optimize 十大博彩推荐排名卫生's delivery systems and models of care for patients with 心理健康 disorders and addiction continuously evolves, it is important to acknowledge the impact of culture and to work towards eliminating bias and stigma as a deterrent to care.

In order to positively impact the culture of our organization, this project seeks to raise awareness of the prevalence of behavioral health disorders and provides education and resources to providers and staff that will empower them in communications with and care of persons with behavioral health challenges. Making sure that care teams have access to the operating guidelines, 提供了证据, and have the policies and procedures are critical to long-term success of practice transformation.

This project team is working to:

  • 识别, understand and quantify the impact for patients with substance use disorders and/or 心理健康 issues receiving care within the 十大博彩推荐排名卫生 system.
  • Develop and implement strategies that promote positive engagement for patients and care teams around patient care.
  • Provide education on behavioral health that empowers staff in communication and care of affected persons.
  • Build a foundation for sustained engagement throughout the 十大博彩推荐排名卫生 system.

病人/人口影响

  • Persons with behavioral health needs especially in primary care and urgent care settings, 以及他们的临床护理团队.

Process/systems being improved

  • Sustainable avenues for dissemination of knowledge and information are being developed. 这些包括:
    • Monthly webinars and bi-annual symposia on clinical topics of relevance to culture change.
    • Website that brings together resources to support care and dissemination of materials to facilitate support of persons with emotional distress.
  • Empowering persons who interact with persons with behavioral health issues reduces fear and stigma and increases support.

涉及的提供商团队

  • 初级护理
  • 应急部门

护理经济学

  • Persons with behavioral health issues often present to Emergency 部门 and primary care physician (PCP) offices with somatic complaints that are secondary to underlying 心理健康 or substance issues.
  • Evidence demonstrates that health care utilization is significantly reduced when behavioral health issues are optimally addressed.

项目团队

  • Seddon野蛮
  • 格雷格·诺曼

学习与数据

  • Attendance at education webinars, seminars and symposia are being tracked.
  • Changes in practice, knowledge and attitudes post learning activities are being queried.
  • Hits on SUMHI website are being tracked with revisions to content based on use.

资源